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Castlefield Beauty Bar

“I am an entrepreneur with several business ventures and have been investigating potential appointment systems which allow me to keep track on my Beauty Salon & Spa business.”

Anish Nambiar - Owner, Castlefield Beauty Bar

Castlefield Beauty Bar is a hair and beauty salon in the heart of Manchester city centre, specialising in hair, nails, makeup and massages for both ladies and gentleman. Owner Anish Nambiar is a serial entrepreneur with successful businesses in the travel, property and beauty industries. Often travelling on business, Anish needed a solution that would give him full visibility and control of his salon whilst abroad.

The Epos Now point of sale platform combined with seamless integration with Appointedd proved to be the perfect solution for his business requirements. Epos Now and Appointedd enables Anish to manage his entire business from his back pocket, with visibility to all sections of his business, from appointment booking to staff management.

“The Appointedd system is affordable with the ability to integrate to your point of sale system and backed by excellent support from the team.”

Anish Nambiar - Owner, Castlefield Beauty Bar

Anish uses Epos Now for it’s user friendly interface, providing him with total control of every aspect of the business. Anish can easily log in to the Epos Now backoffice on his phone to track products, sales and employee information, giving him complete visibility and control over the business.

Appointedd lets Anish view his daily calendar, check the occupancy reports, see customer records and create marketing campaigns. Anish can also fill cancellations and empty slots at the last minute by sending out SMS campaigns via Appointedd.

Appointedd and Epos Now work seamlessly together, reducing admin and saving time. Anish’s customer data is synchronized between Epos Now and Appointedd, so all his customer records are updated in both, no matter where a booking takes place.

“I chose Appointedd because it gives me access to the system from anywhere and allows me to keep track on day to day salon appointments and sales.”

Anish Nambiar - Owner, Castlefield Beauty Bar

Customers can book online on the Castlefield Beauty Bar website using the Appointedd Booking app which is customised to match the Castlefield website’s look and feel. Customers can book online 24/7 and bookings can be guaranteed with a deposit. Anish uses Epos Now’s loyalty functionality to reward customers with a point system, like their larger corporate competitors. The reporting functionality provides Anish with real-time visibility on stock levels, sales, and employee performance reports.

Anish’s team can cross check the daily appointments in the online diary with the day end reports to ensure that all the accounts are in order providing a seamless flow from online booking to printing the till receipt. Salon staff can create transactions in the Epos Now seamlessly from the online diary, quickly and easily taking payment from customers.

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