3 EPOS Apps to grow your retail store in 2018

Being able to develop, adapt and change as challenges do is key to running a happy and healthy business. Epos Now’s AppStore affords you the freedom and flexibility to pick and choose features when you want or need. Here we spotlight 3 app’s which have successfully helped businesses like yours thrive.

Deputy

Deputy is the workforce management app that helps you have the right people in the right place, at the right time. Staff are any businesses biggest expenditure. Overstaffing costs and understaffing risks the customer experience. Deputy takes the pain out of rotas, allowing you to reduce wage costs and make sure you're covered when you need it most, with schedules sent straight to your employee's smartphones. Some of the key benefits are;

• Management regularly saves over a day a week in time spent managing staff admin
• Staff proactively manage their rotas — claiming open shifts and overtime
• The business saves time and money with better management of leave and staff sickness
• Management and staff alike have greater visibility over shifts, improving coordination of teams

"The biggest benefit for us is payroll. I can now send timesheets directly from Deputy to payroll, which saves about a day of work." Shneen Stevenson, Franchise Manager Cash Converters

Mailchimp

Small businesses often find it hard to engage with marketing, believing it to be too expensive, time-consuming or complicated to implement. Mailchimp provides best in class email marketing software to over 7 million users worldwide, allowing you to make professionally branded email campaigns to improve customer retention. Being able to automate your campaigns saves hours of admin and allows you to access all your customer data. Some of the key benefits are;

• MailChimp reports show you how well you’re connecting with your audience and how much money you’re bringing in.
• The campaigns integrate with Facebook and Instagram ads to find new customers and reconnect with others.
• MailChimp integrates with all the major e-commerce providers so you can use your purchase data to send personalised campaigns and better understand how your marketing affects your bottom line.
• Pre-built marketing automation creates room to focus on strategy.

“We’ve been using MailChimp for several years to keep our customer-base engaged, and ensure we are effectively communicating promotions. Being able to automatically have our customers be added to the right mailing list has helped us by eliminating one of the admin tasks that often used to get forgotten.” Angela Hinkley, Evergreen Hearts

Zapper

Zapper is the award-winning payments and loyalty app that bolsters customer retention in thousands of retail stores. Customers use the Zapper app to pay for their goods on on their smartphone and automatically get a virtual loyalty card just for your store. Every time customers pay using the Zapper app, their loyalty points are added – instantly and automatically – just with one tap on their phone! Some of the key benefits are;

• The app allows you to collect data from each customer & contact them personally
• Loyalty schemes increase basket spend & frequency of customer visits to your store
• Reward & delight customers with automatic loyalty points
• Improve customer experience with instant feedback
• Boost sales with exclusive brand voucher promotions
• Improve cash flow with payment & voucher redemptions settled next day

"I’m always surprised at how easy the customers say they find the app to use and how much they love the loyalty card – it has really increased their spend and encourages them to keep coming back to my store!" Jamie Keshwara, Shop Owner, Keshco Ltd

What are your growth plans for the new year? Whether you're looking to cut costs, drive revenue or simply protect your profitability, the Epos Now AppStore has 100+ apps designed to meet the needs of your business. If you'd like to browse some of our most popular industry-leading apps, check out our AppStore features page or give us a call.