One of the biggest perceived hurdles you’ll encounter with a new point of sale provider is how to switch over from your current system.
Whether you’re looking to switch from your existing POS or you’re investing in a POS for the first time, you’re used to a way of doing things and changing it up can be scary.
The right point of sale provider will make this transition a breeze and will be with you, guiding you, every step of the way.
The process of transitioning from a cash register or your existing POS should be simple, so make sure any POS companies you are evaluating make the switch easy on you.
The switch-over should be handled in three stages:
- Data Import
- Hardware Setup
- Software Training
The right POS company should be able to provide you with a product, stock and customer template that can be filled in with your existing data if you’re using a cash register, or exported from your current POS system in CSV format.
All you need to do is fill out the template with whatever data you would like to have in the new POS system. Such as: Product name Description Barcode Cost price Sale price Category Supplier
And if you want to be able to track more data, that’s totally possible! Your POS provider should be able to make even the most complicated reporting simple through proper implementation and training. Here are the right questions to ask to make sure your new POS is easy to set up:
Is the POS interface intuitive?
Your POS should allow you to quickly set up and start serving customers and earning revenue with minimal training. If you or your staff can’t be trained on the system in 20 minutes or less, look elsewhere for a solution that’s right for your business.
Can you manage and edit your products without having to contact the POS supplier every time?
Most cloud-based systems give you the ability to quickly add/edit a product from home or your mobile phone without even reaching out to the POS supplier. You don’t even have to be on property!
Are there built-in resources to guide you along the way?
Modern POS systems use the latest technology to help guide you through the entire setup process, and if you get stuck at any point they can access your system remotely within 30 seconds to help you out.
What are existing customers saying?
Every company will tell you their solution is the best, but what are their customers saying?
Are there hundreds of support reviews online testifying the ease of use and simple setup process? Review sites such as TrustPilot.com and softwareadvice.com are the most trusted third-party review sites for POS systems. Check them out to get unbiased reviews before you jump into the wrong provider.
Ready for a painless and easy transition to a new POS system? Contact us today for a free demo specific to your industry. Epos Now offices restaurant, hospitality and retail point of sale systems, software and hardware at a competitive price. Call for a quote today.