Winning restaurants will be those that look ahead, adapt to and anticipate change and invest wisely in tech, digital tools, employees, and equipment.
Is your restaurant ready for the future? The best way to find out is to look at what experts purport will be common practice in the future of the industry.
What Will the Restaurant of the Future Look Like?
Theyear is 2040, tech-savvy Millennials are now in their fifties. Their children’s children are driving the market. What does a restaurant of the future look like?
Apps Replace People
Mobile devices are already changing the way we eat and order food, and that’s only going to rapidly increase as time goes on. Eventually, customers might show up to a location, open up an app, and order and pay all on one device, without the help of any staff. Now that’s fast, casual and automated to a whole new degree but totally feasible in the coming years. But as experts have been arguing for centuries, can machines (and apps) really replace people?
Delivery Model Ghost Kitchens Thrive
"Ghost kitchens" is a new term for restaurant locations that only handle delivery orders. Imagine, owning a restaurant with virtually no front of house staff. Crazy, right? Maybe not so much…
A recent article from CNBC.com reports that:
- Restaurants, start-ups and third-party delivery services are looking into ghost kitchens as a way to manage the demand for delivery.
- Consumers spent $10.2 billion on delivery services in 2018, up 42% from the previous year, according to Technomic data.
- Virtual kitchens can reduce rent and labor costs for restaurants, but UberEats and DoorDash are still taking a portion of their delivery profits.
Delivery is a Done Deal
Now that delivery is on the table, offering online ordering and delivery is a must for restaurants going into 2020. Having it (and how you go about it) can make or break your business.
Future-Proof Restaurant Point of Sale Systems
People have been predicting the future for centuries, sometimes they were right and sometimes they were wrong , but no matter what happens in the future of the restaurant business, you want a system that can scale and an industry-first and future-focused company that is behind you every step of the way.
No matter the future of restaurants, you want a system that can scale. Contact us today to talk to a restaurant point of sale expert about an affordable POS solution for hospitality software and hardware systems.