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The benefits of touch-screen EPOS solutions


As technology continues to revolutionise the point of sale experience, there’s a growing need for business owners to modernise if they hope to remain competitive within their chosen market. As an SME owner, failure to offer customers the optimum level of choice and flexibility at the till has the potential to negatively impact your business and damage your bottom line.


Not only can it be difficult to determine when to upgrade your legacy POS, but the decision over which system to choose can be an overwhelming one. In a world where mobile POS is becoming increasingly commonplace, it’s all too tempting for business owners to ignore the risks posed by tablet-only POS solutions.

Contrary to popular belief, opting for a touch-screen doesn’t mean you’re restricting your business in terms of mobility. Epos Now terminals can be seamlessly integrated with mobile devices, offering customers the best of both worlds. If you’re still unsure, here are just a few of the benefits afforded by touch-screen POS systems.

The benefits of touch-screen EPOS solutions

Built for purpose

Tablets and mobile devices have the potential to greatly improve front of house service, yet as commercial products, that’s not their primary purpose. Epos Now’s touch-screen terminals have been built specifically for the job in hand, ensuring maximum performance even during busy sales periods.

Touch-screen terminals also tend to be more robust than tablet-only solutions, giving you peace of mind that your system is better protected should accidental damage occur. This is particularly important for hospitality businesses such as bars and restaurants, where there’s an increased risk of drops and spills. Of course, standing terminals are also less susceptible to staff theft than tablets and mobiles.

Remote support access

While the option to choose your own third party hardware has its appeal, it’s important to consider the extra challenge of dealing with these third parties should something go wrong. Every POS system is susceptible to general wear and tear, especially when out on a busy shop or restaurant floor. Having one consistent point of contact who knows your system inside-out and has the ability to rectify any problems can therefore be hugely valuable.

Another key benefit of touch-screen terminals is that service and support staff will be able to access your point of sale system remotely. This means you won’t be left waiting around for on-site support should something go wrong, as many fixes can be made through customer support simply logging on to your system. Opt for a third-party tablet and the presence of advanced firewall technology means remote support typically isn’t an option.

The benefits of touch-screen EPOS solutions

Replacements and warranty

With any aspect of your business, it’s important to protect yourself as much as possible. We offer a 12-month warranty on all of our hardware solutions, with next day replacements to ensure your business can continue running should something go wrong. This typically isn’t offered to businesses using tablets from third party providers.

Opting for a touch-screen terminal also means you’ll have one point of contact for any queries regarding upgrades and warranty. This makes it possible to access end-to-end support for your entire system, without the need to go through a middle-man.

Scalable solutions

All of the above certainly makes touchscreen solutions a viable option for anyone who requires an intuitive POS system that grows alongside their business. Epos Now systems ensure all of your data is fully synchronised across multiple terminals and locations, meaning you’ll have a consistent view of performance across your entire business.

Our intuitive touch-screen terminals also connect seamlessly with tablets and iPads, so there’s no need to sacrifice the flexibility afforded by mobile EPOS devices. Data is automatically shared across each device, allowing you to continue taking orders and processing transactions out on the shop or restaurant floor.

The added security that comes with a touchscreen POS solution can be hugely valuable for business owners across the retail and hospitality industries. Contrary to popular belief, opting for a standing terminal also doesn’t mean you’re restricted from utilising mobile POS devices as an addition.

To discover how our intuitive touchscreen EPOS solutions can benefit your business, speak to one of our knowledgeable sales advisors today.



AUTHOR

Natalie Stubbs

Natalie joined Epos Now in May 2018, taking on the role of SEO & Content Marketing Executive. As well as a passion for content, she enjoys fashion and good food.



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