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Jacyn Heavens

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Meet Jacyn Heavens

Jacyn Heavens is the founder and CEO of Epos Now. Over the last four years Jacyn has built Epos Now from a standing start, with no external investment, to be the fastest growing POS company in the UK, relied upon by over 12,000 businesses.

With over 150 employees throughout the UK and the US, Jacyn is a self-made entrepreneur who is frequently called upon as a motivational speaker, and regularly comments on business trends and the tech industry in the press.

Jacyn is Entrepreneur of the Year

Great British Entrepreneur Award 2016 BOC Brilliance Award 2016

Our Awards

How It All Started

January 2011

Humble beginnings

After taking over a bar in Norwich, Jacyn searched for a POS system that would suit his business. After extensive research, he identified a gap in the market and began to develop his own affordable and reliable software for retail and hospitality businesses.

October 2012

Our software launches

Jacyn’s research revealed that the POS software on the market lacked innovation, and the industry wasn’t moving at the same pace as other technologies. Jacyn saw the rising popularity in mobile apps and wanted to apply this same idea to EPOS, so he started to pull together a development team to create customizable software that would harness the power of the cloud.

October 2014

New HQ

Epos Now moved its headquarters to a new office spanning 5,000 square feet. With such rapid growth, and a huge drive in recruitment, the move attracted a great deal of press attention.

August 2015

Jacyn interviewed about corporate culture

Jacyn has worked hard to create a modern and enjoyable working atmosphere at Epos Now. For this reason, he was asked to discuss how we recruit the best staff, and keep them motivated on Mustard TV’s Business Extra.

August 2015

Epos Now AppStore launches

Jacyn launched the UK’s first EPOS AppStore, allowing customers to customize their system to suit their business, and giving them access to hundreds of business boosting apps.

September 2015

Tech Track 100

Epos Now was recognised by The Sunday Times Tech Track 100 as the 13th fastest-growing tech business, and fastest growing POS company, in the UK.

October 2015

Retail Systems award

After the successful launch of the AppStore, Epos Now was awarded ‘Epos Innovation of the Year’ at the prestigious Retail Systems Awards.

February 2016

Watch Jacyn discuss our history

Jacyn was interviewed in front of an audience of thousands at the Citrix Summit in Las Vegas. He describes how Epos Now was formed.

May 2016

Jacyn interview on Share Radio

Simon Rose discusses how Jacyn identified a gap in the market when he started Epos Now.

August 2016

Jacyn featured on The Guardian

Jacyn Heavens explains to The Guardian that being tight on costs during the start-up phase, meant that we had the revenue to invest in our product.

August 2016

Jacyn meets the Queen

Jacyn met the Queen in Buckingham Palace to receive the Queen's Award for Enterprise Innovation - the UK's highest accolade for business success.

August 2016

BBC World News

On the 12th August 2016 Jacyn was interviewed for Business Live on the BBC World News. He was asked about the challenges of starting a business and the consequences of Brexit.

September 2016

Jacyn on TalkRadio

On the 6th of September 2016, Paul Ross interviewed Jacyn on the Full Set Breakfast show, discussing Jacyn's history as a sales person and what he did to turn things around.

September 2016

Profiled by the BBC

BBC News profiled Jacyn for their Follow The Boss series, learning how he managed to buy a Ferrari at 24, became a small business owner, and then sold everything to start Epos Now.

November 2016

Tech Track 100 for the second year running

For the second year running, Epos Now has been ranked as one of the 100 fastest growing tech businesses in the UK, in the Sunday Times Tech Track 100. This year we were the 32nd fastest growing business.

November 2016

SynctheCity Keynote Speech & Judge

As a tech entrepreneur, Jacyn was asked to deliver the keynote at SyncNorwich’s 54 hour startup event. SynctheCity was an entrepreneurial startup challenge designed to inspire young people to develop their own tech businesses. Jacyn was on a panel of industry experts responsible for selecting the winners.

November 2016

Great British Retail Entrepreneur Awards

Jacyn was announced Natwest's Great British Retail Entrepreneur of the Year 2016. The awards are designed to celebrate the contributions and innovations of British entrepreneurs and their impact on the economy.

December 2016

BOC Business Brilliance Award

Jacyn was recognised as Entrepreneur of the Year in the BOC Business Brilliance Awards. His commitment to nurturing Epos Now’s positive company culture, championing achievement and rewarding excellence was applauded in driving excellence and innovation from the team.

April 2017


Epos Now ranked 46th fastest growing company in Europe in the Financial Times 1000 index.

September 2017

Jacyn named Cloud Entrepreneur of the Year

Jacyn was named Cloud Entrepreneur of the Year in Computing's Cloud Excellence Awards 2017. Computing's Cloud Excellence Awards aim to recognise the very best of the UK's cloud industry, from the most innovative and compelling products and vendors, through to the top use cases from end-user firms.

October 2017

Tech Track 100 for the third year running

Epos Now was recognised by The Sunday Times Tech Track 100 as the 53rd fastest-growing tech business, and fastest growing POS company, in the UK.

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