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Nurturing engagement with effective employee management

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Nurturing engagement with effective employee management

Every business owner knows their employees are their most valuable asset. They play a pivotal role in keeping day-to-day operations running smoothly and delivering an experience that keeps customers coming back time and again. Effective employee management is therefore a key concern no matter how many staff you have on board.

The best EPOS systems incorporate tools that can streamline everything from staff training to payroll. Here are just a few ways these technologies can revolutionise your existing employee management strategy and make life easier for you and your staff.

Staff training

It’s natural that you want to get the very most from your staff. Providing plenty of training is the only way to ensure every member of your team has the tools they need to engage with customers, generate additional revenue and drive business growth.

New recruits can be trained on the Epos Now system in less than 15 minutes, while detailed employee performance reports allow you to offer additional guidance to existing employees as and when they need it. The latest EPOS systems mean It’s easy to pinpoint where individual members of staff are under-performing and develop a tailored training plan in response.

Employee scheduling

Epos Now systems come with a handy clocking in/clocking out function, enabling you to see exactly how many hours each employee has worked. This makes employee scheduling a much faster process and reduces the need to manually track the shift patterns of each employee.

It’s also possible to break down performance reports by day, hour or a set custom time frame. Having a clear view of your busiest periods enables you to make informed decisions around staff scheduling and ensure you never have fewer or more employees out on the floor than needed. Integrating your system with a workforce management platform like Deputy further streamlines the process, bringing the potential to improve staff communications both inside and outside the workplace.

Nurturing engagement with effective employee management

Accountability and permissions

We understand that staff turnover is a key concern for business owners across the retail and hospitality sectors. As such, we’ve introduced a range of permissions and access rights that can be allocated to the individuals you trust most.

For instance, it’s possible to limit certain actions such as refunds, voids and discounts to new or temporary staff members. This dramatically reduces the risk of employee theft and promises to wipe out shrinkage and waste. You can rest safely in the knowledge that your till is secure, with detailed performance reports that show exactly which member of staff is accountable for which action.


Managing employee payroll is often one of the more time-consuming tasks that business owners face. It’s vital that the payroll is accurate and performed on time every month, both in the interests of your business and of your employees. Our in-built accounting module calculates gross pay based on the log of hours worked.

Epos Now systems further integrate with a wide range of payroll providers, giving you the tools you need to streamline the process and reduce the amount of time spent on it each month.

Nurturing engagement with effective employee management

Staff rewards

Performance reports can be broken down by staff member, highlighting individuals that are performing well. Offering rewards in return for exceptional service is a great way to incentivise employees and show your commitment to acknowledging staff members that are making a real difference.

Implementing an effective employee management strategy is crucial for businesses of all sizes. The latest EPOS systems facilitate a seamless experience, giving you full control over everything from staff training to payroll.

Get in touch today to discover more ways an Epos Now system could benefit your back office and improve staff productivity.


Natalie Stubbs

Natalie joined Epos Now in May 2018, taking on the role of SEO & Content Marketing Executive. As well as a passion for content, she enjoys fashion and good food.

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