New Software Updates and EC Test Certified

A busy week!

This week we have been fully EPoS EC Test certified by the National Measurements Office. This means our full system has been completely audited to ensure it is fully compliant. Keep an eye out for our forthcoming weighing scale integration!

In order to meet the National Measurements Office standards we’ve had to make some changes:

Receipts

• All receipts now display to your customers the unit price of an item when a standard product is bought in multiples.
• Receipts now also show the words '(Copy)' when printed via the print previous/historic option within the till, this enables you to distinguish between an original receipt and a reprint. This ensures a return is performed with the original receipt.

Display Pole:

• The customer display pole now displays each new item for three seconds, and shows when items are voided. We now use "/" instead of "per". For example, "£12/3kg" instead of "£12 per 3 kg". This should make it much easier for your customers to understand what is going on when they're watching the customer display.

We've also got some great updates to other areas of the software!

EX VAT receipts for Wholesalers

Wholesalers now have the ability to toggle VAT on receipts! This means that sales can be shown with or without VAT as necessary.

This option is enabled easily within the till admin settings. This should improve record keeping for both you and your customers who are in the wholesale or ex-vat business.

Quarterly VAT Report

We have added a new 'Quarterly VAT' report which allows you to see a breakdown of VAT from the sales you have made between a given time period. The VAT on the report is split between four quarters of the tax year, and by default displays tax from starting from the new tax year (1st April), however, a specific date can still be selected. This new report can be accessed from the Reporting section of the via the Back Office.

Loyalty module updates

• We are pleased to announce the release of the Customer Signups report. This allows you to see when new customers signup, and monitor when promotions have been successful at winning new customers, so you can have better visiblity of the growth of your customer base. This new report can be found under the Customer section of the Back Office reports.
• You are now able to attach multiple names to one loyaly cards, just open the customers record and choose "Additional card members" to set them up. This is perfect if your customers are businesses and need several people authorised to use a card.

Back Office support tickets

We love hearing from you. All of the features we're releasing today were originally suggestions from our customers. We want to give you every opportunity to get in touch so that we are able to consistently improve our software. From today you can now get in touch with us through the Back Office. You can submit enhancement requests as well as to report any technical issues you're having.

Just head to the Support section of the Back Office, and follow the steps. Your requests will automatically get routed to the correct department and we'll get back to you quickly to get any issues resolved.