Congratulations! You’re investing in a new point of sale system, which means you’re taking a major step for the health of your business. Way to go!
We’re here to help.
This guide is designed to arm you with the right questions to ask as you navigate the many POS options available to you.
Here’s how it’ll go down.
First, we’ll give you a simple checklist of what steps to take to go about finding the perfect point of sale system for your business.
Next, we’ll delve into the specific questions you need to ask point of sale providers in order to get the whole picture. It’s important to ask the right questions before you dive in and invest your time and money into just any point of sale.
In the end, you’re going to be set up with all the knowledge you need to make an informed decision on the best POS system for YOU.
Your POS Checklist
This checklist will help you narrow down the kind of point of sale you need and the right providers to look into.
If this is the first POS you’re investing in…
☑ Make a wish list. Write down your must-have features and your “nice-to-have” features. Think about your business needs and what functionality you’ll require to accomplish all you want to do with your new POS.
If you’re switching from a current POS provider…
☑ Make a list of pros and cons. Identify any problems you’re having that you’d like to have addressed in your new point of sale. And note what you do like about your current system that you don’t want to lose.
☑ Nail down a budget. Outline what you’re willing to spend on a point of sale system. Be sure to figure in the up-front cost as well as any monthly fees. If you don’t know where to being, this can be your last step.
☑ Research, research, research. Get online and research all the point of sale options available to you. There are a lot out there, so don’t just stop at the big names.
☑ Read reviews. Now that you know some of the options available, read customer reviews to determine what other business owners are saying about all the top point of sale providers.
☑ Ask around. Reviews are important, but be sure to get some real world intel on point of sale. Have discussions with business owners you encounter on a day-to-day basis, and reach out to others in your industry to inquire about the POS they use and what they like/don’t like about it.
☑ Compare. By now you should have enough information to make an educated decision about a few top providers who have a system that matches some of the criteria on your wishlist, pick your top three.
☑ Request a demo. Now that you have your top three choices lined up, it’s time to see them in action. Reputable companies will give you an in-depth, personalized demo based on your needs and industry. Set aside some time to dig into each system.
Lastly, Ask the Right Questions
Remember to keep the following questions in mind as you demo each provider.
Is the POS system easy to set up?
Is the POS system affordable?
Can I access the point of sale from anywhere?
Does the POS company have great customer support?
Does the point of sale system allow me to choose my own credit card processor?
Contact Epos Now for a Free Demo
If you'd like a free 15 minute demo of Epos Now's software for retail or hospitality point of sale, contact us today.