Each Best Western branded hotel is independently owned and operated and the Best Western Hotel Smokies Park is closely located to Manchester city centre. This hotel always achieves fantastic reviews and they pride themselves on the excellent levels of comfort and hospitality that you would expect from any Best Western hotel. Best Western Hotel Smokies Park is one of the highest rated 3 star hotels in the Manchester and Oldham area. The hotel strives to provide the best possible customer service and they needed an EPoS system that could help them to do this by providing them with a smooth and effortless transaction process. They needed a till that could cope with the extremely busy periods over peak times whilst customers wined and dined. Best Western needed a system that could keep track of all accounts so that finances could be easily monitored. The intelligent software handles all of the complicated accountings and management of money, which is what Best Western so desperately needed. Due to high number of staff members it was important that the system was extremely easy to use day to day.
Luke Reynolds, owner of Best Western Hotel Smokies Park is delighted with his Epos Now system, “I’m thrilled with the Epos Now system.” He also informed us that the Epos Now team provided excellent customer service. Here's what Luke Reynolds had to say about Epos Now, “The customer sales team at Epos Now were very focussed, I found that they were very helpful in explaining the Epos Now system to me. The support team were also great and were able to give me very clear and concise directions when training me on the software.” The Epos Now team are highly skilled and dedicated to making sure every customer is happy with their product.
“I love how simple it is to access detailed data from any location.”
“Best Western needed a system that was simple to use but that allowed them access to detailed data that would help to improve their business. They are thrilled with what the Epos Now system has done for them.”